We strive to dispatch orders swiftly because we know that anticipation is half the excitement of receiving your skincare essentials. When you place an order with Dr. med. Schrammek, you will receive an immediate email confirmation receipt, once the order is processed you will receive shipping confirmation within 48 hours. Our team works diligently to prepare your package for its journey to your doorstep, and we guarantee you will receive only original products in perfect, undamaged condition.

Dr. med. Schrammek USA only accepts orders shipped within the 50 states and Caribbean territories. We are working with all major providers like DHL, UPS, FedEx, and USPS to ensure a high-quality standard, even for remote locations. Below are the delivery options available for your online order. Please choose your desired option during checkout.

  • Standard Ground Shipping (3 – 7 business days) only $12.00
  • Express 2nd day shipping: (2-4 business days) $35.00
  • All orders of $299 or more qualify for free Standard Ground Shipping (3 – 7 business days).
  • We do not ship on weekends and major holidays. All shipping estimates refer to business days only.
  • Please note that delivery to locations in Alaska and Hawaii may take up to 14 business days and does not qualify for 2nd day and next-day shipping.


Your satisfaction is our top priority at Dr. med. Schrammek. We want you to feel confident and radiant in your new skincare choices. If for any reason you are not completely satisfied with your purchase, our customer care team is here to assist you. We accept returns of unused and unopened products within 30 days of delivery. Simply contact us to initiate your return and we’ll provide you with detailed instructions on how to process the items. Once we receive your return, we’ll process your refund promptly.

Please note that for hygienic reasons, we cannot accept returns of opened or used products, unless they are faulty or damaged upon arrival. We appreciate your understanding as we prioritize the quality and safety of our skincare offerings.

Thank you for choosing Dr. med. Schrammek, we are honored to be part of your skincare routine.